Technical Support
Easy, follow the steps below to renew your course access and continue where you left off without losing course progress.
Account access expires one (1) year from your original order date. If your account shows a “Blocked” or “Not Activated,” status, your account is expired.
If you would like to complete your course without having to start from the beginning, you will need to re-enroll and pay the registration fee to continue where you left off without losing course progress.
Follow the Steps Below to Re-enroll:
- Register and pay the course fee: Click HERE to Register
- Once you register, disregard the “new” username
- Send us an email at Support@ParentTaughtDrivingCourse.com
- Subject Line: “Re-Enroll”
- Include your new order number
- Include the original “username”
Please note that without the original username, we cannot reactivate your original account.
We have to manually unlock your original account, so please allow 24-48 hours, after you submit your email, for us to unlock your original account.
We will send you an email notification once your original account is unlocked.
Account access expires one (1) year from your original order date. If your account shows a “Blocked” or “Not Activated,” status, your account is expired.
If you would like to complete your course without having to start from the beginning, you will need to re-enroll and pay the registration fee to continue where you left off without losing course progress.
Follow the Steps Below to Re-enroll:
- Register and pay the course fee: Click HERE to Register
- Once you register, disregard the “new” username
- Send us an email at Support@ParentTaughtDrivingCourse.com
- Subject Line: “Re-Enroll”
- Include your new order number
- Include the original “username”
Please note that without the original username, we cannot reactivate your original account.
We have to manually unlock your original account, so please allow 24-48 hours, after you submit your email, for us to unlock your original account.
We will send you an email notification once your original account is unlocked.
No worries, the username is always the registered student’s first name, middle initial (if any) and last name (lowercase and one word).
For example, John Q Doe = johnqdoe (username). We do not have access to passwords, but you can reset your password by clicking here.
Note that the “password, reset link” will be sent to the email address noted in your registration information.
If your account is “Blocked” or “Not Activated” your account is expired.
Please see “Technical Support” questions 1 & 2 or check your receipt to verify that you’re enrolled with ParentTaughtDrivingCourse.com.
No worries, Click HERE to Request a New Password.
Note that the “password, reset link” will be sent to the email address noted in your registration information.
If your account is “Blocked” or “Not Activated” your account is expired.
Please see “Technical Support” questions 1 & 2 or check your receipt to verify that you’re enrolled with ParentTaughtDrivingCourse.com.